We value and appreciate your business with us! Karat World offers jewelry warranty to our customers.
Our warranty policy covers all of the jewelry purchased from Karat World Online Store. The following briefly explains our delivery and warranty policies.
✓ All items are packed securely.
✓ All parcels are insured.
✓ Standard delivery time ranges from 3-5 business days for Metro Manila and 5-10 days business days for deliveries outside Metro Manila.
Terms & Conditions:
✓ All items purchased in Karat World Online Store shall be replaced in any of Karat World Physical Stores nationwide.
✓ All items purchased shall be replaced only if the item has manufacturing defects.
✓ This warranty does not cover neglect and abuse, natural wear and tear or stone loss.
✓ Replacement is applicable within 14 days from the date of purchase.
If there is a need for merchandise replacement due to defects, you may reach us at firstname.lastname@example.org or call us at (63)922 820 7406
✓ Original copy of sales invoice
✓ 2 valid identification cards