International Shipping Terms & Conditions

Shipping
  • International shipping service is available to these territories: USA, Canada, Australia – Norfolk Island through Australia is not included; UAE, UK, Ireland, Japan
  • International shipping prices vary by territory. Shipping rates quote will be sent via email.
  • Will ship items within 3 days upon cleared payment.  Business days do not include Holidays and Weekends. Custom duties/import tax are the buyer's responsibility 
  • International shipping time depends on the location. It may take less than 15 working days to process and deliver the items.
  • Personalized (custom) orders may take  less than 45 business days to create and deliver.

Returns 

We want you to shine with Karat World. To be eligible for a return, kindly review terms below:

  • Buyers pay for return shipping
  • Return is applicable within 14 days from the date of purchase
  • Item must be in the same condition that you received it, unworn or unused, with care cards & diamonds certificate of guarantee (if applicable), and in its original packaging. You’ll also need the sales invoice as proof of purchase
  • All items purchased shall be returned only if the item has manufacturing defects and/or the merchant's negligence

To start a return, you can contact us at info@karatworld.net. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages

Kindly inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions/non-returnable items

We do not accept returns on sale items or gift cards.